Hiring Helper Support
Phone: 877-545-HIRE
Show AllFrequently Asked Questions
- How do I sign up?
- On the home page, click on "Get Started" under the Individuals header, or just fill out this form.
- Do I have to pay to sign up?
- No, registration for job seekers is free.
- What if I forget my password?
- At any sign-in box, click "Forgot Password?" or enter your email address here and we'll send your password to your email address.
- Can I upload my existing resumé?
- Unfortunately, because Hiring Helper uses our own database of specific information to match job seekers to potential jobs, we do not have the option to upload your existing resumé. Instead, you will be asked a series of questions about your skills and interests. You may want to have your resumé handy so you are prepared with information about your previous jobs and professional references.
- What if I don't have an existing resumé?
- You don't need an existing resumé to use Hiring Helper. Hiring Helper will help you build a resumé that is specific to our job matching system. Just answer the questions and fill out the forms during the resumé-building process. Be prepared to provide information about previous jobs and professional references.
- What if I have to stop before I finish my resumé?
- Hiring Helper gives you the option to save and quit at any point. All the information you have filled out will remain saved in our system, and you can come back to complete or edit it at any time.
- How do I create a profile?
- Once you've logged in, click on "Update My Profile" (located at the center of your personal page). On your profile you can upload a photo and create a short bio. Site visitors and Hiring Helper users will be able to see this information if you choose to show it on your profile.
- How do I find jobs?
- On the top menu or the side of your personal page, click on "MY JOB MATCH." Hiring Helper will run your resumé through our automatic matching system to find job postings that closely match your skill set.
- How do I apply for a job?
- You will see "APPLY TO JOB" on any active job posting, next to any jobs you have saved on your home page, and next to jobs that show up in your job matches. Click on "APPLY TO JOB" and Hiring Helper will automatically forward your resumé to that job's hiring manager.
- How does Hiring Helper match me to jobs?
- Hiring Helper compares the information you input when you build your resumé to the information companies input when they build a job post. The My Job Match page indicates how closely your resumé matches each relevant posted job.
- How do I look for jobs myself, without using the matching system?
- You can use the left-hand search column or go to the job search page at the bottom of our site. You can also look up companies this way.
- Can I apply for a job I am not matched to?
- Yes. You can apply to any job you find on Hiring Helper.
- How do I save jobs for future reference?
- When you view a job, you'll see "Save Job Posting" in the upper right hand corner. Saved jobs appear on your home page.
- How can I keep my current employer from seeing my resumé?
- Only registered companies can see your resumé, but you can't control which companies see your resumé, including your current employer. You can keep your information confidential by choosing to hide anything on your resumé, including your name and contact information. If you do this, companies can only see your skills and interests.
For Construction Contractors and Workers
- How do I sign up?
- On the home page, click on "Get Started" under the Companies header, or just fill out this form.
- How much does it cost to register?
- Everything is free.
- How much do job posts cost?
- Everything is free.
- What if I forget my password?
- At any sign-in box, click "Forgot Password?" or enter your email address and we'll send your password to your email address.
- Can more than one person from my company sign up?
- Yes. When you sign up on the company side of the site, you'll have the option to select that you are a part of a company that is already in our system. Type in the name of your company, select it from the drop-down options, and then choose "USE THIS INFORMATION." Continue filling out your information as usual.
- How do I post a job?
- On your home page, you'll see a "POST NEW JOB" button, or click the "POST A JOB" tab at the top of the page. Then just follow instructions and answer the questions as precisely as possible.
- What if I have to stop before I finish posting my job?
- Hiring Helper gives you the option to save and quit at any point. All the information you have filled out will remain saved in our system, and you can come back to complete or edit it at any time.
- Do I have to pay for a job when I post it?
- Everything is free.
- When will my job show up on the site?
- The job will show up as soon as it is activated.
- How do I edit a job?
- On your home page, under the "Jobs" tab, you will see a list of every job post you have created. Mouse over the blue "MENU" box on the right-hand side of the post you want to edit and choose "EDIT JOB POST."
- How do I create a profile?
- Once you've logged in, click on "Update My Profile" (located at the center of your personal page). On your profile you can upload a photo and create a short bio. Site visitors and Hiring Helper users will be able to see this information if you choose to show it on your profile.
- How does Hiring Helper match my job post to job candidates?
- Hiring Helper compares the information you input when you build a job post to the information job seekers input when they build their resumés. The FIND RESUMÉS page indicates how closely each job seeker's resumé matches that job
- How do I find candidates for my job?
- On your home page, choose "FIND RESUMÉS" next to the job you want to match. Hiring Helper will run your job post through our automatic matching system to find resumés that closely match the job's requirements.
- How do I look for resumés myself, without using the matching system?
- You can use the left-hand search column and choose the Individuals tab.
- How do I ask a job seeker to submit his or her resumé to my job posting?
- If you find a job seeker, either with the matching system or by searching for resumés outside of the matching system, you can choose "INVITE TO APPLY" on the search result screen or on the resumé itself. Hiring Helper will automatically send a message to that job seeker inviting him or her to apply for the position you choose.
For Construction Companies
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